Step-by-step Guide to Ordering
Never shopped with us before? Hopefully we have been recommended, but if not then don't worry! Its pretty easy, ordering takes around 2-3 minutes to complete.
Find it!
 You can type a keyword in the search box.
Browse the product homepages, use the left menu to browse around the site
Read all about it!
Read our customer reviews and ratings. Please also feel free to add your own, thats exactly what other people are doing.
Check when it's available, we try and deliver all items on the site within a few days, (most go out the same day) but occasionally we have to wait for supplier deliveries, don't worry we'll let you know!
Select it!
Click the "Add to Shopping Basket" button to store it
Shop for more, or when you're ready, click the "Checkout" button
Buy it!
This area of the site is secure, look out for the padlock!
Sign in using your e-mail address and passcode if you a returning customer, if you are a new customer simply enter your email address, we will set up an account for you!
Double check your order details
Choose how you would like to pay. We welcome these payment options
We also accept payment by cheque, although we cannot send anything out until its been received and cleared.
Tell us your name, address and contact number.
Let us know if you would like to join our newsletter, we would really love it if you did! Its good we promise (if you don't like it then you can unsubscribe!)
Click the "order" button to complete the transaction
Make a note of the order number for your reference, or log into the account section to view the new order.
Get it!
We'll automatically send you an e-mail confirming your order and even a text message if you leave us your mobile number.
You can check the status of your order at any time by logging into your account. This area shows what status the order is at, if their is any delay we will let you know, if the delay is too long for you, you can cancel the order and we never take payment until we send the goods.
We'll send you another e-mail when your item/s have been sent out, if you leave a mobile number we can usually text you as well, just in case you are on your bike!
If the order is delayed for any reason then we will get in touch and ask what you would like to do.
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